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About Us Totally Different.co.uk are completely dedicated to your total satisfaction.
We are a family run business. We hand pick our fossils and minerals.
We also sell Fine Art Sculptures, to Galleries or to Private Art Collectors.
Please note that the sale of Fine Art is not concluded on the Internet, you or your agent are required to view the sculpture in person at our address in High Peak, Derbyshire.
Reaching Us
If you need to reach us, please email us using our 'Contact Us' email form at the top of each shop page.
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Making A Purchase Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
TotallyDifferent.co.uk does NOT disclose personal buyers' information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, once you have selected an item they remain in the basket for 72 hours. If you select the 'Remember Me' option we only store you delivery information for 30 days. Cookies are also used for Google Analytics for visitor numbers etc.,
We do NOT send random marketing emails to personal email addresses (spam).
We only email when we are forfilling orders.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We conform to the requirements of the Data Protection Act, 2018.
& General Data Protection Regulation (GDPR)
We accept payments by Debit or Credit Card through PAYPAL or NOCHEX.
Using these secure payment gateways, means your payment details are never seen at our site.
There is NO need to have an account with Paypal before you can pay online.
*Please note: our products are not suitable for children under 12 years old.
*Please note: £1 coin is used for size comparison only, and does not come with the item purchased.
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Delivery Option Chosen
FREE Second Class Royal Mail Delivery UK Mainland* (for orders under 2kgs)
Mainland UK including Scottish Highland and Northern Ireland.
In-Stock Items normally dispatched and delivered within 3/10 working days by Royal Mail.
However during peak holiday periods please allow longer to outlaying regions of UK Mainland.
First Class Royal Mail Delivery UK Mainland* is £3.00 (for orders under 2kgs)
Mainland UK including Scottish Highland and Northern Ireland.
In-Stock Items normally dispatched and delivered within 1/7 working days by Royal Mail.
However during peak holiday periods please allow longer to outlaying regions of UK Mainland.
Special Delivery UK Mainland using Royal Mail is £9.95 for orders under 2 kgs
If ordered before 12 noon, Item normally dispatched for delivery next working day, (Mon-Thur) Normally arrives within 24-48 hrs (Mon-Fri)
If order placed Friday allow 3-4 days for your delivery to arrive.
*Note : During holiday peak periods please allow longer for your order to arrive, especially to outlaying regions of UK Mainland.
ALL United Kingdom Off-Shore Islands : delivery is £12.95 up to 2 kgs weight
During holiday periods please allow 7-21 days for your order to arrive. including Channel Islands, Isle of Wight, Isle of Man, Republic of Ireland, Islands of Scotland etc.,
Note: we do not normally send outside the United Kingdom.
For heavy or multiple orders there may be a surcharge made for delivery.
Please contact us for an estimate of delivery to your area.
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Please note that shipping arragements for large ( life-sized) sculptures is organised and costs met by the purchaser..
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| Delivery Schedule We will normally dispatch IN-STOCK items to mainland UK within 1/7 working days (excluding weekends and Bank Holidays). Out of Stock items are usually sent to you in 7-14 business days. UK Off Shore orders are generally received in under 21 days after payment has been recieved. Overseas delivery by surface mail, depending on your location worldwide delivery is usually up to 28 days or longer, depending on your location. |
Back Orders Limited Editions are available only until the limited run is completed.
Out of Stock Items: If your order is not available we will contact you as soon as possible to discuss your order, with an option to cancel if you do not want to wait. Your payment will be refunded in full. |
Tax Charges Totally Different.co.uk is not yet registered for VAT.
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| Credit Card Security Our debit and credit card payments are secured by Nochex or Paypal using SSL/128 bit encryption. |
Guarantee We guarantee your satisfaction. All of our gifts and collectables come with a 14 day full money back guarantee.
Sculpture is only sold 'as seen' from our home address (Sculpture is not sold over the Internet). Contact us to arrange a viewing (strictly by appointment only). |
Privacy Policy TotallyDifferent.co.uk do not disclose buyers' information to third parties. We do not send random marketing emails to personal email addresses (spam). Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item (for 72 hours). Also to store your details if you select the 'Remember Me' option (for 30 days). Cookies are also used for Google Analytic for site visitor numbers etc.,
Data collected by this site is only used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We conform to the requirements of the Data Protection Act, 2018.
General Data Protection Regulation (GDPR) |
Returns Policy Faulty goods may be returned for a full refund including postage using Royal Mail second class.
Gifts, Collectibles, Canvases & Unwanted Gift returns are accepted within a 'cooling off' period of 14 working days after reciept, as long as the consumer takes 'reasonable care' of the goods and packaging prior to any return. Posting and packaging for unwanted items is at the consumers expense.
Within 24/ 48hours of return of unwanted goods we will refund your full payment.
Your statutory rights are not affected in any way.
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